Apartment rental - Tourism -   VALENCIA SHORT STAY   - Property Management - Estate Agency
VSS Property Care en Espanol English

PEACE OF MIND IN VALENCIA

Owning a second property can be a headache, and we aim to take the stress out of ownership. So when you come to visit, your property is clean and in good order, with everything working. So you don´t have to spend your holiday time cleaning and fixing things.


covered balcony
MAINTENANCE
The apartment is checked after each visit for wear and tear. We make sure everything is working and if it isn´t, we fix it if it is straight forward like a light bulb that needs replacing. Otherwise we advise the owner, with a recommendation as to what needs to be done.

RENTALS
We look after your place. We provide you rentals, charging a commission calculated as a percentage of the rental. We work with other agents to get you bookings.

CHANGE OVERS
We also encourage our owners to market their property themselves to ensure a good level of occupancy. When you take a booking, we do the change over for you charging a flat fee, which varies depending on the length of the stay, the number of guests and whether or not we do the meet and greet. For late bookings, we can collect the rent for you and the security deposit.

REGISTRATION
All apartments let to tourists should be registered with Conselleria de Turisme de Valencia (the tourist authority). Valencia Short Stay (VSS) is a registered provider of tourist accommodation and we make sure that your property rentals are legal.


ANNUAL REGISTRATION FEE
We charge an annual fee, which covers registration with the Tourist Authority and you listing on the VSS web site, and key holding (optional). You have the option of using the registration service only. ie you can use family and friends for hands on management and a VSS regisration to comply with the law.

QUARTERLY MANAGEMENT FEE
Instead of paying per call out, you may opt to regulate costs by paying a small quarterly management fee by standing order. This covers the Management and Maintenance work described below.

KEYS
Keys do NOT have the full address on the label - building and flat numbers are deliberately not written on the label. So if a guest loses a copy, there is very little chance of the key being misused.


PREPARATION FOR RENTAL

We help with preparing the flat for rental. We provide an owner check list. We also advise on what is required in a rental flat. At least one good sized double bed is required. The main bed should not be 135 cm wide, and it may be worth investing in a big bed with storage space underneath. In the second bedroom, we sometimes suggest a "cama nido". ie two single beds, one of which fits under the other. Beds need to be robust and we have a supplier of beds in Valencia who is deliver and install good beds at a good price.


SUPPLYING EXTRAS
On occasions you may neeed extras, like baby furniture or an extra pull put bed or a USB modem for a guest that needs internet connection. Or during a heat wave, the guest might need a fan or even a portable air con unit.
In the winter guests may need an extra heater. We have a stock of extras, which we can install on a temporary basis. So you donīt have to buy things just for one rental. If it is an on-going requirement, we can get install the extra (ie pull out bed) on a permanent basis.
 

MANAGEMENT
Management includes hours on the phone dealing with the bureaucracy in Spain. In particluar it includes ....

  • Dealing with the utility companies
  • talking with the building administrator
  • Liaising with the president of the building community.
  • Attending residents meetings on behalf of the owner
  • Dealing with insurance claims
  • Lettiing in Insurance people.
  • Letting in repairmen as necessary
  • Setting up property tax direct debits (Impuesto de Bienes )

 

MAINTENANCE
Maintenance visits can be covered by a set quarterly charge. Alternatively you may pay per visit.
These visits include …

  • Opening the mail on request
  • Checking hot water
  • Checking the fridge
  • Checking the toilets, basins, baths and showers
  • Cleaning the air con units
  • Checking the TV
  • Calling in repairmen.
  • Repairing furniture
  • Replacing light bulbs, shower heads, toilet paper
  • Replacing batteries in remote controls

 


CLEANING
We have a team of cleaners in Valencia who have worked with us for a number of years, who are reliable and trustworthy.
DEEP CLEANING
We use an industrial suction cleaner to eliminate the dust mites and bed bugs from the bed mattresses and soft furnishing. (35 euros a session). We also have a steam cleaner for tiles and surfaces in the kitchen and bathroom.
HOME IMPROVEMENTS
We work with local tradesmen for painting, plumbing, electrical or carpentry jobs. Typical work includes installing AC units or ceiling fans, replacing water heaters and fixing beds.
By using VSS to manage the job, you can be confident that the job will be properly finished off and the place left clean and ready for the next guests. Please contact us to get a quote for a job.
LIMESCALE PREVENTION
Li mescale is a big problem in Valencia. It blocks pipes and there comes a time when the water cannot get through to the shower in sufficient volume to keep the water heater alight.
We work with the HydroFlow electronic treatment system to keep your pipes clear and to protect your water heater, kettle, washing machine etc. The HydroFlow is patented and guaranteed and is available to VSS owners at a discounted price.
STATEMENTS
We provide regular statements. So you know where you are. We accept payments by credit card and PayPal, as well as bank transfers to our English or Spanish bank account. So it is easy to work with VSS.


for ....
Peace of mind in Valencia ....

Contact: Valencia Short Stay